Understanding the importance of protecting personal information, Efly.vn is committed to complying with security regulations prescribed by Vietnamese law and the laws of relevant countries, and implementing Appropriate measures to secure data.
Purpose and scope of collection
The main data collection on our company's website includes: full name, email, phone, customer address in the contact section. This is the information that our company needs members to provide when sending information for advice or wanting to buy products and for our company to contact and confirm with customers on the website to ensure their rights for consumers.
Members will be responsible for the security and storage of all service usage activities under the information they provide and their email boxes. In addition, members are responsible for promptly notifying our company's website of any unauthorized use, abuse, security violations, or retention of third parties' registration names and passwords to take appropriate measures suitable solution.
- Scope of information use
The company uses the information provided by members to:
- Contact to confirm orders and deliver goods to members upon receiving requests from members;
- Provide product information to customers if requested by the customer;
- Send marketing and promotional emails about goods sold by us;
- Send notifications about the giving activities of our company website ;
- Communicate and resolve with users in special cases;
- Do not use users' personal information other than for confirmation and contact related to transactions at our company;
- When there is a request from a judicial agency including: Procuracy, court, police investigation agency related to certain legal violations of the customer.
c. Information storage time
Members' personal data will be stored until the administrator requests cancellation. In all other cases, member personal information will be kept confidential on our company's server.
d. Address of the unit that collects and manages personal information
EFLY Limited Liability Company
Address: 35 Bui Thi Xuan, Ben Thanh Ward, District 1, Ho Chi Minh City
Hotline : 1900 2813
e. Means and tools for users to access and edit their personal data.
Members have the right to self-check, update, adjust or cancel their personal information by contacting our company's website administration to do this.
Members have the right to submit complaints about information security content, please contact the Administration Board of our company website. When receiving these feedback, our company will confirm the information. In case the member's feedback is correct, depending on the level, our company will take timely measures.
f. Committed to protecting customer personal information
The personal information of members of our company is committed to absolute confidentiality by our company according to our company's personal information protection policy. The collection and use of each member's information is only carried out with that customer's consent, unless otherwise prescribed by law.
Do not use, transfer, provide or disclose to any third party the member's personal information without the member's consent.
In case the information server is attacked by hackers leading to loss of member personal data, our company will be responsible for reporting the incident to the investigating authorities for timely handling and notification let members know.
Absolute confidentiality of all members' online transaction information, including digital accounting invoice information and documents on our company.
Our company management board requires individuals when registering/purchasing to provide all relevant personal information such as: Full name, contact address, email, phone,... and is responsible for Responsible for the legality of the above information. Our company management board is not responsible nor will we resolve any complaints related to that member's rights if it considers that all of that member's personal information provided upon initial registration is incorrect.